Lori's Blog
When I was in college, I worked for the New York Times. That’s how I started out a talk that I gave recently to the Women Executives in Business (WEB) organization in Mankato. Until I became a student of storytelling, I didn’t understand the value that my personal stories could have...
Have you ever made lasagna from scratch? It’s laborious but worth the effort. It’s what I make for my family when I want to love on them with food. Different people have different versions of the recipe, but the basic ingredients of pasta, tomato sauce, seasonings and cheeses mixed...
There is a not so sneaky way to get your clients to appreciate you and to extend their thanks for all you do for them. It has to do with your responsiveness, but it’s more than customer service and doing what you say you will do. When you nurture your relationship with your client so that...
What if you were looking for a home builder and the websites that you landed on said this – “We have hammers. We have nails. We have lots of other building tools, too. We have people who know how to use these tools. Our people are really proud of what they can do with these tools. We...
Neglected websites. You know them when you see them, don’t you? They are visually unappealing. They don’t answer your questions. They don’t work well with your phone, or sometimes they just don’t work. There could be several reasons why a website falls into neglect. The...
